Warranty Claim Customer ChecklistProof of PurchaseI have a valid tax invoice, receipt, or order confirmation.(Required) Yes No Vehicle DetailsI know the vehicle name / model(Required) Yes No I have the product’s serial number (if applicable).(Required) Yes No I know the build Date / purchase date.(Required) Yes No warranty termsI have reviewed the warranty terms and conditions.(Required) Yes No I understand what is covered and what is excluded (e.g., wear & tear, improper use, modifications).(Required) Yes No To assist us making the claim do you have supporting evidenceI have clear photos/videos of the defect.(Required) Yes No I can provide photos showing the product in its current condition.(Required) Yes No online claim formThis field is hidden when viewing the form01 Customer Details01 Customer DetailsRVGard Warranty Number(Required)Your Full Name(Required)(Vehicle Owner)Your email Phone Number(Required)Address(Required)Suburb(Required)State(Required)Postcode(Required)Please attach the following documents for a faster approval process. (Maximum File Size is 5MB). Alternatively, please email to info@rvgard.com.auProof of purchaseMax. file size: 5 MB. Warranty Certificate/CardMax. file size: 5 MB. Inspection Schedule (if the product requires inspections)Max. file size: 5 MB. Photos of damage (Front, Rear, Sides, Top)Max. file size: 5 MB. This field is hidden when viewing the form02 VEHICLE DETAILS02 VEHICLE DETAILSIs your vehicle new or pre-owned?(Required) New Pre-Owned Vehicle Year(Required)Registration Number of Vehicle or ‘not registered'(Required)Make of the Vehicle(Required)Model of the Vehicle(Required)Dealer or Company who applied treatment(Required)ColourThis field is hidden when viewing the form03 Claim Details03 Claim DetailsSummary of issue in your own words Please Note: Your warranty covers repair and re-application only. The supplier does not provide, nor is liable for the cost of, alternate transport whilst your vehicle is being assessed or repaired. The supplier reserves the right to use its recommended repairer to carry out any assessment or repairs, and will not pay for a repairer of your choice to carry out any assessment or repairs. Any claims that are submitted without the requested information or supporting documentation will not be assessed until all information requested has been provided to the supplier. If a repair may reasonably require the removal of a child/infant restraint, you must remove this from your vehicle prior to delivery to the supplier. If it has not been removed, the supplier may refuse to complete the repair. The supplier will not refit, and is not responsible for the refit of, restraints after repair. When you provide your vehicle to the supplier for assessment and/or repair, it must be reasonably clean as the condition of your vehicle is likely to hinder the ability of the supplier to assess/repair your vehicle. Please note after tinting, it is possible the roof lining may drop on older cars. Our office will take no responsibility if this occurs. Our liability is purely limited to replacement of film only and will not be liable for any consequential damage that may occur if we are to re-tint. Signature(Required) Δ
